The items sold by merchants might be delivered by their own logistics team or third-party vendors such as SF Express, Jumppoint, etc. If you wish to inquire about the status of shipment, you may contact the merchant by the following steps:
Login to Yoho member account and go to the “My Orders” page. Click “View Order” for the order detail. In the “Order Detail” page, click “Contact Support” to get the merchant’s contact information.
Here are the screen captures for the steps:
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