YuzumiFruit and Vegetable Enzyme Comprehensive Whitening Slimming Detox Drink (1 pack of 16 sachets)

Shipping Policy

SF Express Platform

>>>> SF Express Station Address [Please provide "*Point Code*" when arranging delivery]

>>>> SF Express Self-Service Counter Address [Please provide "*Point Code*" when arranging delivery]

Shipment Tracking Platform

>>>> SF Express Shipment Tracking

>>>> JDX Shipment Tracking

Terms - Applicable to Local Hong Kong Delivery

- Shipping Service Provider: Local Hong Kong orders will be shipped by Pingjing Express/SF Express.

- Shipping Arrangement: All deliveries will be arranged within 2 business days after payment confirmation.

- Delivery Time: Under normal circumstances, we estimate that local delivery services will take approximately 2-4 business days (depending on the shipping service provider).

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Return and Exchange Procedures

1) Return and Exchange Notice
If you discover that the product you receive is defective, missing, or defective, or damaged, you must provide photos/videos as proof and report it within 24 hours (other than a refund). Upon verification, our company will provide a replacement or refund.

Returns are not accepted in the following circumstances: Products that have been opened and used, or damaged by human factors, such as soiling, damage, wear, abrasions, scratches, or dirt. Returns with damaged or incomplete packaging, or without the invoice or accessories. Returns involving malicious intent or large quantities.

2) Return Process
Contact customer service → Prepare the complete product → Provide the reason/reason for the return → Provide the pickup time, contact information, and address → The product will be collected by the store's designated logistics service.

Our company reserves the right to make the final decision on returns and exchanges.