[Anti-Scam Alert] In recent months, phone scammers have frequently impersonated customer service representatives, using reasons like parcel damage compensation or processing refunds to carry out fraud. In reality, damage to our parcels is extremely rare, and investigating any damaged items takes time; we will never offer instant phone compensation, and logistics companies will never proactively contact customers regarding compensation. Yoho will never ask for your bank password, credit card details, or money transfers for any reason. Please do NOT trust any suspicious calls requesting sensitive information. Do NOT click on suspicious links or install unfamiliar software!