Flash Delivery

Monday - Saturday: For orders with successful payment completed before 11:00 AM, same-day delivery can be arranged at the earliest.
Sunday or Public Holidays: If you wish to have delivery on a Sunday or public holiday, please complete payment successfully before 3:00 PM on the preceding day (delivery service on holidays is only available for residential addresses).



(General delivery time in commercial areas: 2PM - 6PM; general delivery time in residential areas: 2PM - 9PM.)

Monday - Saturday: For orders with successful payment completed before 10:30 AM, same-day pickup is available at JHC stores at the earliest. Currently, there are 100 JHC stores available for selection.

(Generally available for pick up between 6PM - 7PM.)

Monday - Saturday: For orders with successful payment completed before 11:00 AM, same-day pickup is available at SF Express Stations/SF Lockers/SF Service Centres at the earliest.

Sunday or Public Holidays: If you wish to have delivery on a Sunday or public holiday, please complete payment successfully before 3:00 PM on the preceding day.

(Generally available for pick up between 3PM - 6PM.)

If the product page shows "In-store stock," customers can complete payment online and pick up their order at their designated store within 1 hour at the earliest.

When the product is ready for pickup, the system will send an email notification (usually sent on the hour during business hours). Customers can then present the email to collect their item at the designated store.

If a store shows no current stock but the warehouse has inventory, for orders with successful payment completed before 12:00 PM daily, we will arrange for stock transfer from the warehouse, and customers can pick up their order at their designated store after 3:00 PM on the same day.

For TVs: For orders with successful payment completed before 4:00 PM from Monday to Saturday, delivery will be arranged for the next "Large Appliance Delivery Day" at the earliest.
For other large appliances (e.g., washing machines, refrigerators): For orders with successful payment completed before 12:00 PM from Monday to Saturday (excluding public holidays), delivery will be arranged for the next "Large Appliance Delivery Day" at the earliest.

Terms and Conditions:

1. Same-day delivery service is only applicable from Monday to Saturday and is not available on Sundays and public holidays.
2. Same-day In-Store Transfer & Pickup is only applicable from Monday to Saturday and is not available on Sundays.
3. Only applicable to single in-stock products (small to medium-sized items). If the order includes other products, it may affect the total parcel size and weight, thereby affecting delivery time. Some pre-order products may also affect the estimated shipping time. This service is provided by our company free of charge as an additional benefit to customers. No compensation will be given if it cannot be completed due to traffic conditions or excessive order volume during holidays. Furthermore, these service guidelines do not apply to orders sold by platform vendors.
4. Limited to major commercial and residential areas in Hong Kong. Common remote areas are not applicable, such as the Outlying Islands (Cheung Chau, Lamma Island, Peng Chau, etc.), Ma Wan, Lantau Island, Airport Restricted Area, etc.
5. Only applicable to in-stock products (large items). If the order includes other products that require pre-order, it will affect the estimated shipping time. This service is provided by our company free of charge as an additional benefit to customers. No compensation will be given if it cannot be completed due to traffic conditions or excessive order volume during holidays. Furthermore, these service guidelines do not apply to orders sold by platform vendors.
6. Popular SF Express Stations and SF Lockers may experience delivery delays due to high utilization.
7. Same-day 1-hour store pickup for online purchases is applicable from Monday to Sunday and on public holidays.
8. "Large Appliance Delivery Day" refers to Monday to Saturday and does not include Sundays and public holidays.
9. University Flash Delivery service is available only within the campus boundaries of the following Hong Kong higher education institutions: Centennial College, City University of Hong Kong, Gratia Christian College, Hong Kong College of Technology, The Hong Kong Academy for Performing Arts, Hong Kong Baptist University, Hong Kong Chu Hai College, Hong Kong Metropolitan University, Hong Kong Nang Yan College of Higher Education, Hong Kong Shue Yan University, Lingnan University, Saint Francis University, Vocational Training Council - Technological and Higher Education Institute of Hong Kong (THEi), The Chinese University of Hong Kong, The Education University of Hong Kong, The Hang Seng University of Hong Kong, The Hong Kong Polytechnic University, The Hong Kong University of Science and Technology, The University of Hong Kong, Tung Wah College, UOW College Hong Kong, and Yew Chung College of Early Childhood Education. Please note that campus boundaries exclude student dormitories.
10. Once a self-pickup order is confirmed, the selected self-pickup service/self-pickup store/pickup point cannot be changed, as this may affect the final pickup time.
11. The Flash Delivery service is an additional free benefit provided exclusively for our members. Our team aims to achieve a 99.9% success rate; however, actual delivery arrangements are subject to the daily order volume, agreed delivery time between the delivery team and the customer, email notifications, or pick-up notification message arrangements from logistics partners. The delivery may still be impacted by traffic, location, weather, or other unforeseen circumstances. Refunds or compensation will not be provided in the event of delays or rescheduling.
12. This service standard does not apply to orders sold by third-party merchants on the platform.
13. YOHO reserves the right to amend the terms and conditions of the service without prior notice.
14. In case of any disputes, YOHO reserves the right to make the final decision.