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Join as YOHO First member now to enjoy exclusive privileges

About Us / Updated date 23-07-2024

YOHO First - Exclusive Privileges

Shopping Coupon

First Access

Best Price Guarantee

Exclusive shopping coupons will be released as surprise drops!

Enjoy early bird discounts on products, and have the opportunity to participate in product launches and brand events.

If you purchase any product from YOHO and within 24 hours find the exact same product priced lower at other local merchants, you can apply for the compensation difference. Apply Now

How to upgrade your YOHO Membership?

Membership status benefits

	YOHO Member	YOHO VIP	YOHO First
Requirement	Fill in the information and register	After becoming a YOHO member, spend more than $400* and leave a product review	Apply after becoming a YOHO member and upgrade together with the annual fee
Annual Fee	/	/	HK$399
Membership validity period	Permanent	Permanent	One year
Member benefits and rewards
Online & Offline Discounts	✔	✔	✔
Receipt record	✔	✔	✔
Welcome points	2000	2000	2000
Birthday offer	Enjoy a one-time discount of $50 on purchases over $500 in your birthday month	Enjoy a one-time discount of $50 on purchases over $500 in your birthday month	Enjoy a one-time discount of $50 on purchases over $500 in your birthday month
Shopping Points rewards	$1 = 1 point	$1 = 1 point	$1 = 1 point
Earn extra points by filling in product reviews	✔	✔	✔
Point Cashback	200 points = $1	200 points = $1	200 points = $1
VIP Shopping Festival in Aug		✔	✔
VIP Offers^		✔	✔
First Exclusive Offer			✔
Exclusive Shopping Coupon			✔
First Access			✔
Best price guarantee			✔

^If the VIP product price and First member price are different, the system will display the lower price.

Terms and Conditions

For details about YOHO membership, please click here

For details about YOHO VIP membership, please click here

YOHO First Membership Terms and Conditions:

First membership fees can only be paid using YOHO points. During registration, the system will automatically deduct 79,800 YOHO points, which is equivalent to HKD $399, as the First membership fee.
Paid First membership fees are non-refundable, even if First member benefits are suspended for any reason, including membership suspension.
All member benefits are subject to actual display. When confirming an order, customers should verify the content and price of the offer. First member benefits will not be compensated after placing an order.
First membership is non-transferable.
First membership is intended for personal use and login only. Members are prohibited from publicly or commercially using First member benefits.
To ensure a fair shopping environment and prevent abuse, each First Member is limited to purchasing a maximum of 3 pieces per specific item (including but not limited to officially priced or hot-selling products) at the First Member discounted price during their membership period. If this purchase limit is exceeded, YOHO reserves the right to cancel the relevant order(s) or charge the price difference based on the standard or non-member retail price.
To prevent abuse, once registered, First membership cannot be used to change the delivery address. Before upgrading, please verify the address information in your current member account.
YOHO reserves the right to modify, withdraw, and/or suspend any member benefits at any time without notice or reason.
First members Price Guarantee Program is bound by the following terms and conditions:

9.1 Customers must submit application within 24 hours after successful payment of an order, providing all necessary information, including contact details, YOHO order information, lower publicly listed product price details, and photos or screenshots.
9.2 The program applies only to products sold and delivered by YOHO in YOHO physical stores and online. Products sold and delivered by third parties are not eligible.
9.3 Lower publicly listed product prices must still be available for ordering when customers contact us and are subject to verification by our customer service representative. If photos or screenshots do not show stock availability, customers need to inquire with the store and provide proof of product availability.
9.4 The other Hong Kong store must be a company registered and operating within the Hong Kong Special Administrative Region.
9.5 Applicable only to identical products, including brand, name, packaging, maintenance, specifications, color, version, shipping method and date, product barcode, price currency, and payment method.
9.6 Applicable only to identical inventory conditions or delivery terms; the pricing of in-stock products cannot be directly compared to pre-order product pricing, and free shipping conditions and delivery terms must also match.
9.7 Publicly listed prices do not include private prices, team prices, exchange prices, prices within sets, credit card or payment tool discounts, corporate discount prices, live event prices, limited-time offer prices, flash sale prices, warehouse sale prices, or any type of membership prices.
9.8 The promotion is only available to First members. Within the membership period, each First member can submit an application once per month, limited to one product.
9.9 Applications will be processed within 5 working days. If your application is approved, you will receive a confirmation email. The difference will be credited to the customer’s YOHO member account within 10 working days after the application is approved. YOHO points can be used at a rate of 200 points per $1, so 200 points will be issued for every $1 difference.
9.10 The maximum points refund per account is 200,000 points (equivalent to HKD $1,000).
9.11 If a customer receives a compensation difference and then returns the product for a refund, the refund amount will be deducted by the compensated amount, and YOHO points will be refunded.
9.12 If false information is provided by the customer, involving fraudulent behavior or deliberate harm to the company’s interests, YOHO reserves the right to cancel the application without further notice.
In case of misuse or abuse of First membership, YOHO reserves the right to cancel First membership.
Unless otherwise notified, First membership will not automatically renew after expiration.
In case of any disputes, YOHO reserves the right of final decision on all matters relating to this program and any relevant offers.