YOHO AI Assistants debut to shape the Future of Retail

2023 was a groundbreaking year for AI technology. As a pioneer in online shopping in Hong Kong, YOHO officially launched the YOHO AI Assistant, bringing a brand new AI shopping experience to every online consumer.

What are the Benefits of YOHO AI Assistant?

1. Convenience

Online shopping offers unparalleled convenience, allowing consumers to browse, compare, and purchase products from the comfort of their homes. However, the sheer volume of choices can be overwhelming. Virtual personal shoppers bridge this gap by simplifying the decision-making process, ultimately enhancing the online shopping experience.

2. Personalization

Consumers increasingly seek personalised experiences, and virtual personal shopping delivers just that. Personal shoppers take the time to understand their clients’ preferences, ensuring that every recommendation aligns with their unique style, size, and budget.

3. Expertise

Consumers often turn to experts for guidance with the vast array of products available online. Virtual personal shoppers bring their knowledge of fashion, trends, and product quality to the table, giving clients confidence in their purchasing decisions.

4. Time Saving

In our fast-paced world, time is a precious commodity. Virtual personal shoppers save clients hours of research and browsing, making the shopping process efficient and stress-free.

5. Money Saving

Cost-effectiveness is a major consideration during shopping. YOHO AI Assistant compares the latest market offers for each customer, saving time on comparing prices and checking for discount details, helping customers buy their favourite items at the best price.

What is YOHO AI Assistant?

YOHO AI Assistant is everyone's personal expert shopping assistant. Through training with data from YOHO's product library, user search preference, customer reviews, external market data, and more, it gains in-depth insights into the diverse consumer needs of a vast customer base, aiming to enhance the user's online shopping experience.

YOHO AI Assistant team provides personalised 24/7 service to over 1.1 million platform members, addressing various shopping challenges that users may encounter. This includes product selection, comparison, recommendation, and product discovery. 

What YOHO AI Assistant can help?

YOHO AI Assistant provides a variety of shopping assistance for everyone, including:

• Product information (Launched already!)
• Product search
• Product comparisons
• Price comparisons
• Product reviews
• Product recommendations
• 24/7 customer service
• Shopping reminders