Lost/unable to receive order pickup password?

2020-03-06
Due to the security reasons, the pickup password will only be sent to your phone number. Please check your SMS inbox. If you cannot receive or lost the password, please contact our customer service for more details.

If you have any questions, please contact our customer service for more details.

Procedure to contact our Customer Service:
1. Press the blue button below
2. Press "Inquiry"

Online Customer Service:
Monday to Sunday
10:30-19:30

Waiting time may be longer than usual during peak hours, please be patient. We will handle your inquiry as soon as possible.
During non-office hours, please leave your inquiry. We will reply as soon as possible during office hours.
Thank you for your understanding.
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