When will I receive the refund once it is confirmed?
When agreed by the customer service department and you,Yoho will refund any money involved in the order to your credit card bank account within about 4 working days.
Was this information helpful?
What is the 7-Day Exchange Guarantee Policy?
Yoho guarantees to exchange most products within 7 days of purchase if the product fails to meet the manufacturer's standards. If the product is within the manufacturer's warranty period, the customer may choose to return the product to the manufacturer or its authorized dealer for repair.

Are all products covered by the 7-Day Exchange Guarantee Policy?
The 7-Day Exchange Guarantee Policy is only applicable to selected products and is not applicable to Apple/Dyson/DJI selected items and products under non-refundable category.
Was this information helpful?