Delivery Time
The estimated dellivery will be shown on the product page. Extra time would be needed for the following locations:
  • Remote area in Hong Kong, Oulying Islands (Cheung Chau, Lamma Island, Peng Chau etc), Ma Wan, Lantau Island, Airport Restricted Areas.
  • Mainland China, Macau, Taiwan and other overseas region. 
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What are the delivery options
*Home delivery service: Applicable to all orders (FREE when the order is above HKD$1000, except for some large home appliance).

*Locker pick-up service: FREE when the oder is above HKD$400. The order must fulfill the locker pick-up conditions.

*Self-Pick Up service: FREE when the oder is above HKD$400. The order must fulfill the locker pick-up conditions.
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Where does Yoho deliver
Yoho provides territory-wide delivery service, including Hong Kong Island, Kowloon, the New Territories, Tung Chung, Ma Wan,  Discovery Bay and Airport.
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Shipping Fee Enquiry
Generally speaking, for package weighted under 1 kg, a shipping fee of HK$33 will be charged. For package weighted more than 1kg, extra fee will be considerably charged, customers can view the fee on the payment page clearly. 
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Payment methods
Yoho supports a multiple of payment method, including credit card, Paypal, *FPS, *ATM transfer, *e-banking transfer.

*can enjoy 3% discount
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Tax on Cross-Border E-Commerce (shipping to Mainland China)
以下說明僅適用於中國內地顧客。

1.目前對於購買跨境電商平台上的商品,國家的相關政策是怎樣的?

依據《關於完善跨境電子商務零售進口稅收政策的通知》,跨境電子商務零售進口商品的單次交易​​限值為人民幣5000元,個人年度交易限值為人民幣26000元。
在限值以內進口的跨境電子商務零售進口商品,關稅稅率暫設為0%;進口環節增值稅、消費稅取消免徵稅額,暫按法定應納稅額的70%徵收。
完稅價格超過5000元單次交易限值但低於26000元年度交易限值,且訂單下僅一件商品時,可以自跨境電商零售渠道進口,按照貨物稅率全額徵收關稅和進口環節增值稅、消費稅,交易額計入年度交易總額,但年度交易總額超過年度交易限值的,應按一般貿易管理。

2.中國內地會員在友和上購買的商品是否需要繳稅?

在友和上購買的商品,消費者在訂單提交時根據訂單內商品的金額和對應的稅率繳納相應的稅費,無需自己再到相應的海關部門單獨繳納。
根據政策規定,跨境電子商務零售進口商品按照貨物徵收關稅和進口環節增值稅、消費稅,購買跨境電子商務零售進口商品的個人作為納稅義務人,實際交易價格(包括貨物零售價格、運費和保險費)作為完稅價格,電子商務企業、電子商務交易平台企業或物流企業可作為代收代繳義務人。

3.跨境會員在友和上所購買商品的稅費是如何核算的?

先來看看跨境電商綜合稅表:

類目 增值稅率(%) 消費稅率(%) 跨境電商綜合稅(%)
3C 手機、平板電腦 13 0 9.1
耳機、音箱 13 0 9.1
鍵盤、鼠標 13 0 9.1
濾水壺 13 0 9.1
美容儀 13 0 9.1
吹風機 13 0 9.1
電飯鍋 13 0 9.1
咖啡機 13 0 9.1
麵包機 13 0 9.1
榨汁機 13 0 9.1
電動剃須刀類 13 0 9.1
電動牙刷 13 0 9.1
相機及鏡頭 13 0 9.1
視頻遊戲及配件 13 0 9.1
化妝品 面膜(片裝)<15元/片 13 0 9.1
面膜(片裝)>=15元/片 13 15 23.1
護膚品(非片裝面膜)<10元/g或<10元/ml 13 0 9.1
護膚品(非片裝面膜)>=10元/g或>=10元/ml< /td> 13 15 23.1
化妝品/彩妝(片裝)<15元/片 13 0 9.1
化妝品/彩妝(片裝)>=15元/片 13 15 23.1
化妝品/彩妝(非片裝)<10元/g或<10元/ml 13 0 9.1
化妝品/彩妝(非片裝)>=10元/g或>=10元/ml< /td> 13 15 23.1
香水<10元/ml 13 0 9.1
香水>=10元/ml 13 15 23.1
個護  洗髮水 13   9.1
沐浴露 13 0 9.1
牙膏 13 0 9.1
服裝、輕奢 完稅價格小於1萬元手錶 13 0 9.1
完稅價格大於等於1萬元手錶 13 20 28.9
 手機殼  13  0  9.1 
其它 玩具 13 0 9.1
廚具 13 0 9.1
安全座椅 13 0 9.1
蒸汽眼罩 13 0 9.1
防蚊貼 13 0 9.1
保健品 保健品 13 0 9.1
食品 餅乾 13 0 9.1

計算規則如下:
稅費=購買單價x 件數x 跨境電商綜合稅率
跨境電商綜合稅率=[(消費稅率+ 增值稅率)/(1-消費稅率)] ×70%
注:優惠券僅可抵扣商品金額,稅費為友和代征代繳,如因個人原因退貨,稅費將不予返還;如因商品本身問題產生退貨,稅費返還

商品 單價 購買數量 優惠劵扣減額 運費 跨境電商綜合稅
Nokia 7 Plus 2129 1 50 50 9 .1%
華為 Huawei Y9 1589 1 / 50 9 .1%

Nokia 7 Plus的稅費=完稅價格*跨境電商綜合稅=(2129+50-50)*9.1%=194 元

華為Huawei Y9的稅費=完稅價格*跨境電商綜合稅=(1589+50)*9.1%=149 元
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Can I select home delivery time slot
Courier will contact customers to arrange the delivery time.
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International shipping
As a leading online consumer electronics store online, Yoho welcomes order from overseas.*

Shipping fee
It will be automatic calculated by the region and product weight. It will be shown on the payment page.

Lost parcel
If the parcel went missing, Yoho will be responsible for it fully.

Payment methods
Yoho supports a multiple of payment method, including credit card, Paypal, *FPS, *ATM transfer, *e-banking transfer.
*can enjoy 3% discount

After-Sale service
There is 7-day free replacement guarantee for manufacturer defective. Distributor offers 1-year Hong Kong local warranty service.

Tariff
Some country charges tariff for imports, the amount would be paid by the customers.

*Some large household appliance is not available for overseas shippping.
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Are three any security settings to ensure online transaction
To provide secure online commerce transactions, we employ Internet Secure Sockets Layer (SSL) technology. This encrypts your personal information, including your credit card number, name and address, so that it cannot be read as the information travels over the Internet. To check SSL Certificate information, you can right click the mouse and choose "Properties" & "Certificates".
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