Keeping track
If need to track your order, you can go to the “my orders” page or click on the following courier company page.
*S.F. Plus does not provide order tracking at the moment, customers need to call them to ask.



S.F. Express


Website http://www.sf-express.com/hk/tc/
Tel 2730 0273



S.F. Plus

 

Website https://sf-plus.com.hk/
Tel 2121 2211




Ta-Q-Bin
 

Website http://hk.ta-q-bin.com/chi/index.aspx#
Tel 2829 2222 




FedEx Express

 

Website http://www.fedex.com/hk/
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Incorrect Item
Please contact our Customer Service within 24 hours receiving the products, the office hour is 11AM - 7PM.
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Return & Refund
Please contact Customer Service, whatsapp (Tel: 53356996).
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Changing Address
If the product is not yet delivered, please contact Customer Service to follow up, whatsapp (Tel: 53356996), the office hour is 11AM - 7PM.
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Cancel Order
Under normal circumstances, unless delayed delivery, all order cannot be cancelled.
Please contact Customer Service if you any enquiry, whatsapp (Tel: 53356996), the office hour is 11AM - 7PM.
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What if I am unable to pick up the order within 3 days after
Your order would be cancelled if it is not collected within the period indicated on the reminder message. Please contact our Customer Service, whatsapp (Tel: 53356996).
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How to check the past purchase record?
For both online and offline shopping, you can log in to the Yoho account to check the shopping record.

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