Is it Trustworthy to Shop at Yoho
No.1 Consumer Electronics Store in Hong Kong
Yoho was founded in March 2013. We are the pioneer of e-commerce company in Hong Kong. Up till the moment, we have 200,000+ registered members and nearly 600,000 page views every month. According to Alexa traffic statistics*, Yoho tops the ranking of consumer electronics store in Hong Kong. It is a solid proof of its popularity in the city.

Strict Selection of Products
We have over 17,000 listed consumer electronics products. They are carefully selected by our team with the aim of ensuring products quality and customer satisfaction.

*according to 31 Mar 2019 data

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How to Buy
線上線下 隨你鍾意
無論你喜歡線上還是線下購物,你在友和購物總會得心應手,方便快捷。

線上購買 送貨上門
送貨上門服務覆蓋全香港工商住宅,包括所有村屋、偏遠地區、離島(長洲、南丫島、坪洲等)、馬灣、大嶼山、機場禁區等等。
了解更多線上購買

線上購買 提貨點自取
我們對接了超過1500個提貨點,總有一個點在你左右,讓你隨時可自取貨品。
了解更多線上購買

線下購買 實時存貨
有時,顧客可能想親身體驗產品後才作購買決定。你可以先瀏覽產品頁面,確認產品有存貨後才前往購買,省卻煩惱,慳錢慳時間。
了解更多線下購買
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How to Become Yoho Member

Method 1: Self-reegistration Online
Fast and easy. Just spend 10 seconsd to fill in the inforamtion at Yoho website. 


Method 2: Offline shopping, Staff will Help 
You will automiatically become a member in first time shopping. Stafffs will hlep you in process. The login ID is your mobile number and the default passowrd is yohohongkong. 

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How to become Yoho VIP member
When the accumulative purchase amount is over HKD$400, you will be upgraded to VIP member immediately. The VIP membership is permanent with no time limit. Once you become VIP member, you can enjoy various discount.
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Payment Methods
Yoho supports a multiple of payment method, including credit card, Paypal, *FPS, *ATM transfer, *e-banking transfer.

*can enjoy 3% discount
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Free Delivery
1 Purchases over $1000   FREE delivery for online
  • Except for remote area and outlying island
  • Except for China, Macau, Taiwan and other oversea areas
  •  Except for specific home appliances, which the extra shipping fee will be showed on

2 Purchases over $400 FREE locker pick-up

Based on the size and weight of the product, our system will determine if the product is suitable for locker pick-up service.
  • The pick-up location will be showed on the order page.
  • Customers can pick up their order at the selected location according to the SMS sent by locker pick-up system.
  • Every order can be delivered to a single locker only.
  • Courier can recover and cancel orders not picked up in 48 hours without notice.
  • For orders under HK$400, a delivery charge of HK$17 per each order shall apply.

3 Retail store pick up
Customers who place the order online may opt for retail store pick up, no shipping fee will be charged.
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Shipping Fee Enquiry
Purchases over $1000 FREE delivery
  •  Except for remote area and outlying island
  •  Except for China, Macau, Taiwan and other oversea areas
  •  Except for specific home appliances, which the extra shipping fee will be showed on the product page.
Purchases over $400 FREE locker pick-up
  • Based on the size and weight of the product, our system will determine if the product is suitable for locker pick-up service.
  • The pick-up location will be showed on the order page.
  • Customers can pick up their order at the selected location according to the SMS sent by locker pick-up system.
  • Every order can be delivered to a single locker only.
  • Courier can recover and cancel orders not picked up in 48 hours without notice.
For orders under HK$400, a delivery charge of HK$17 per each order shall apply

Retail store pick up
  • Customers who place the order online may opt for retail store pick up, no shipping fee will be charged.

Shipping Fee Calculation
The shipping fee is charged based on our human resources and operation cost, which are comprised of the third party courier delivery and packing cost. Therefore, the shipping fee does not equal to the fee charged by the courier. 

Generally speaking, for package weighted under 1 kg, a shipping fee of HK$33 will be charged. For package weighted more than 1kg, extra fee will be considerably charged, customers can view the fee on the payment page clearly. 

If customers purchase home appliances with extra shipping fee, and other items on the same order form are less than HK$1000, there will be separate shipping fee. 

For example, there will be HK$50 shipping fee for purchasing IRIS OHYAMA Dust Mites Removing Bed Cleaner (which belongs to the home appliances with extra shipping fee category);on top of the that, will there will be HK$33 shipping fee for purchasing IRIS OHYAMA accessories on the same order form under HK$1000; altogether, the total shipping fee is $83.
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Members’ Benefit
After becoming Yoho’s member, you can receive the most up-to-date promotion offers (birthday offers, updated information of the purchased products seasonal offers etc). Also, you can log in to your account to check your purchase record (both online and offline shopping). Even if you lost the printed receipt, you can look for the the warranty service easily.
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Oversea Shipping
As a leading online consumer electronics store online, Yoho welcomes order from overseas.*


Shipping fee
It will be automatic calculated by the region and product weight. It will be shown on the payment page.


Lost parcel
If the parcel went missing, Yoho will be responsible for it fully.


Payment methods
Yoho supports a multiple of payment method, including credit card, Paypal, *FPS, *ATM transfer, *e-banking transfer.
*can enjoy 3% discount


After-Sale service
There is 7-day free replacement guarantee for manufacturer defective. Distributor offers 1-year Hong Kong local warranty service.


Tariff
Some country charges tariff for imports, the amount would be paid by the customers.


*Some large household appliance is not available for overseas shippping.
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